Step #4 Submitting a Ticket

Okay, well I hope you never need to submit a ticket. But let’s say you find a bug or you need to change something on the site (like a logo) and you don’t have access in the Manager options. The solution is to submit a ticket.

Only logged in Managers can submit a ticket.

Here is how to do so:

  1. Go to your Agent Dashboard.

2. Notice the Green Chat Icon on the bottom right of the window.

3. Click it and fill out a message. Be as descriptive as possible. This information will go straight to a developer that can help you. Keep in mind each account has a limited number of tickets that can be submitted in a month.